Do I need the WhatsApp Business API?

No. Wpasis works over WhatsApp Web — you scan a QR code just like on your phone. No API, no server, no developer needed.

Can I use my existing WhatsApp number?

Yes. You don't have to switch numbers. It works with your existing WhatsApp Business or personal number.

What happens if the AI gives a wrong answer?

When the AI is unsure, it hands the conversation off to you or your team. It also only learns from your website, catalog, and docs — it doesn't hallucinate.

Which languages does it support?

40+ languages including English, Turkish, Spanish, Portuguese, Arabic, French, German, Italian, Dutch, and more — auto-detected per customer.

Yes. All data is encrypted, GDPR-compliant, and never used to train AI models. Enterprise plans include ISO 27001 compliance.

How easy is it to cancel?

One click. No long-term contract, no cancellation fees, auto-renewal is optional. Start with a 7-day free trial.

Privacy Policy

This document is an English translation provided for informational purposes only. The legally binding version is the Turkish original, as required by Turkish law. In case of any discrepancy, the Turkish text prevails.

This Privacy Policy explains how Web Engine Dijital ("WpAsis", "we", "us") collects, uses, stores, and protects your personal information when you use wpasis.com and its related services.

1. What We Collect

We may collect the following categories of data:

Identity data: name, email address, phone number, postal address.
Security data: IP address, browser fingerprint hash, login timestamps.
Service data: WhatsApp message metadata (timestamps, sender/receiver identifiers, delivery status). We do not permanently store the content of WhatsApp messages.

2. Why We Collect It

Your data is processed to provide and improve our AI-powered WhatsApp assistant service, to authenticate your account, to prevent fraud and abuse, to comply with legal obligations, and to communicate with you about your subscription and support requests.

3. How We Store It

All data is stored in a PostgreSQL database encrypted at rest. Data in transit is protected by 256-bit SSL/TLS encryption. Access to production systems is restricted to authorised personnel only.

4. Who Can Access It

Your data is accessible only to authorised WpAsis team members who need it to operate the service. We do not sell, rent, or trade your personal data to third parties.

5. Data Retention

Account data: retained until you submit a deletion request.
System logs: retained for 90 days, then automatically purged.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Request data portability in a machine-readable format.

To exercise any of these rights, contact us at [email protected].

7. Third-Party Services

We use the following third-party providers:

Stripe — for payment processing. Stripe's own privacy policy applies to payment data.
OpenAI API — to generate AI-powered responses. Customer messages are sent to OpenAI for processing but are not stored permanently by WpAsis or used for model training.

8. Contact for Data Requests

For any privacy-related questions or data requests, email us at [email protected].